“Bruce and Donna helped us purchase our south Seattle home in Mount Baker and were tremendously helpful throughout the entire process. With extensive experience in the greater Seattle marketplace, they are very knowledgeable about important homebuyer issues such as differences among neighborhoods, traffic concerns, schools and safety. Bruce and Donna provided excellent advice, especially in the critical area of making an offer, and negotiated aggressively on our behalf. As a sign of their commitment to customer service, they even recommended a painter, plumber, electrician, handyman, lawn service and mortgage broker to us. And we utilized and liked each one. No realtor we’ve worked with in the past has gone that far. And they are just wonderful people as well. There are no other realtors we would recommend as highly as Bruce and Donna. Rick and Gwen Sheridan” March 2, 2010 Top qualities: Great Results, Personable, Expert  

Rick Sheridan
hired Bruce & Donna as a Real Estate Agent in 2007

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“Bruce and Donna made my first home buying experience amazing. As a single woman, buying a home was intimidating and at the beginning, I wasn't sure if I was ready to jump into it. So many people I know had difficult experiences buying a home -- but mine was fabulous. Not that it wasn't stressful at times, but Bruce and Donna's level of knowledge, ability to help me think thru decisions, and great sense of the market was invaluable. After sticking thru many clear the market days and several bidding rounds with me - I ended up with a townhouse at a great price! I still love it and credit Bruce with helping me figure out what I wanted in a condo and how to go for it. Thank you!” March 2, 2010

Top qualities: Great Results, Expert, High Integrity

Erin (Burchfield) Hertel
hired Bruce & Donna as a Real Estate Agent in 2004

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“I hired Bruce and Donna to help me purchase, and later sell, my home in Seattle. My experience with Bruce and Donna was excellent, both as buyer's and seller's agent. Bruce and Donna met all of my expectations in terms of process, support, and results, and they were great fun to work with. I would strongly recommend Bruce and Donna as a top notch agent team to anyone purchasing or selling a home in the Seattle area.” February 24, 2010

Top qualities: Great Results, Expert, Creative

Alain Gaillard
hired Bruce & Donna as a Real Estate Agent in 1997, and hired Bruce & Donna more than once

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“Simply put, Bruce and Donna are the absolute best. They are hands down the most expert, hard working and professional agents I have had the pleasure of working with. I worked with them to purchase a house two years ago, and I was not an easy client. I was on a tight budget and had fairly restrictive neighborhood and home style parameters. Bruce and Donna not only fulfilled all that I was searching for but exceeded what my expectations. I felt a total trust in their abilities during the process - I knew that at every turn they were going to bat for me and would not stop until success was achieved. From their quick and intelligent responses to my many questions, to their extreme and in-depth knowledge of every single aspect of the home buying process, they are unparalleled in their abilities. When they did find me the perfect home, it was their negotiating skill that won me the house in a battle with two other offers, both of whom had somewhat stronger financial aspects. Ultimately, their reputation as well as their negotiation skills in creating the most attractive offer won the house for me. I am indebted to them and recommend them wholeheartedly! Plus, they are simply wonderful, personable people to work with. They were also indispensable in recommending other contractors such as an extremely thorough home inspector, easy to work with escrow company, etc. I would hire them again in an instant!” February 22, 2010

Top qualities: Great Results, Expert, High Integrity

Rain Grimes
hired Bruce & Donna as a Real Estate Agent in 2007

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“Bruce and Donna are, in a word, the most amazing real estate agents I have ever worked with. Ok, that was eleven words, but I could not do them justice with just one. Bruce is tireless when it comes to looking at houses. He does his homework and knows what the pros and cons of each particular listing are before we get there. His knowledge of houses is extraordinary. He knows what to look for in a house, both structurally and from a value standpoint. His abundant energy keeps him and his clients going - especially important on those days when nothing seems to be a good fit. He's also a hell of a good guy. Donna is a powerhouse when it comes to putting a deal together. She knows what a property is worth and is able to cut through to essential issues immediately. She has no clock - when something comes up she is on the phone, be it with me to go look at a property that just came on (or is about to), or with an agent with whom she is negotiating. When multiple competing offers are on the table, Donna is more likely than not going to get the deal. Did I mention she is a powerhouse? I would not consider buying or selling a property in the Seattle area without these guys. I have worked with other agents in the past and I did not realize the difference a seasoned team makes. These guys are simply the best there is.” February 10, 2010

Top qualities: Great Results, Expert, High Integrity

Todd Gilbertsen
hired Bruce & Donna as a Real Estate Agent in 2001, and hired Bruce & Donna more than once

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“There is no one better to have go through the homebuyer or seller process with. To have Bruce on your side is like having the Superman of the real estate profession. He's humble, personable, savy, and detail oriented. He'll give you straight answers and won't lead you into something he himself wouldn't do. You can trust that the research he does is in-depth and pertinent. I also appreciate how he expects you to be an intelligent client. He'll provide you with materials to study and research so that you know what you're getting into and aren't making uneducated decisions. And even when I've been unprepared for a meeting, he is always prepared and ready to work. Finally, Bruce is terrific about making time for you and making you feel like a family friend (but not in one of those weird "I'm going to tell you my life story" kind of way). He engages you and takes the time to find out your interests, goals, and life philosophies. What an important approach if you're going to be helping someone with such an important purchase or sale! I've been honored to work with Bruce and will continue to call on him for any real estate transactions.” February 7, 2010

Top qualities: Great Results, Expert, High Integrity

Mark Peck
hired Bruce & Donna as a Real Estate Agent in 1998, and hired Bruce & Donna more than once

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“Bruce have helped us with two real estate transactions; the first was helping us buy our beautiful house and the second was helping us buy some investment property. In both cases, he did an amazing job in taking us through all the steps to completion. He truly is an experienced professional and we would never consider every using anyone else except him for future transactions. He worked very hard for us and got us the best possible deal. He was patient with us and always offered realistic and down-to-earth advice. So as you can tell, we would highly recommend him to anyone that is in need of a good realtor. Susie & Kevin Egan Woodinville, Washington” February 3, 2010

Top qualities: Great Results, Personable, Expert

Susie Egan
hired Bruce & Donna as a Real Estate Agent in 1994, and hired Bruce & Donna more than once

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“I can't recommend Bruce and Donna highly enough. Peerless integrity, unmatched market knowledge and an extraordinary work ethic all wrapped up in two of the most personable and caring individuals you could possibly meet. The depth and accuracy of their market analysis and insight is amazing. In two out of state transactions my wife and I were able to rely entirely on their extraordinary expertise to find us a property that matched our quirky needs perfectly (and to later position a property for sale in a way that maximized our value in a changing market). They listened and knew what we wanted before we did and as a result, found us our home quickly and efficiently. Their prudent advice literally saved us tens of thousands of dollars in potential sewer repairs that were discovered solely as a result of their advice and diligence. They routinely go WAY above and beyond the call for their clients. Absolute pros. You can't do better.” January 29, 2010

Top qualities: Great Results, Expert, High Integrity

Dennis Michaels
hired Bruce & Donna as a Real Estate Agent in 2004, and hired Bruce & Donna more than once

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“Both Bruce and Donna were great! Bruce made me feel completely comfortable in the process by sitting me down to explain the process and what I should expect. This lessened the anxiety and gave me a bit of an education. Donna was instrumental in helping me determine what I was looking for. I thought I knew...I didn't. Thus, with her help we were able to filter through the 100s of homes to focus on the ones which were a good fit for me and my budget. And, once we found a home, she did all the heavy negotiating. My last house search and purchase occured in 2005 when the housing market was on fire. If I remember correctly, the house came on the market on a Tuesday, I looked at it on a Wednesday, I made an offer Wednesday evening, and the owner accepted on Friday. All in all, Bruce and Donna made a relatively complex and somewhat scary process easy.” January 27, 2010

Top qualities: Great Results, Personable, Expert

David Penhallegon
hired Bruce & Donna as a Real Estate Agent in 2005

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“I have had the priviledge of working with Bruce and Donna for six years. As a contractor assisting them to prepare houses for the market I have observed their 110% dedication to their clients.They know what is required to do to attract the most buyers.They have a list of contractors who are willing to drop everything to help them prepare a house for market.They have earned that loyalty.I have worked for many agents but B and D are my favorite.When I need an agent there is no other I would call.You definitely want them on your side during negotiations.You won't be disappointed” January 24, 2010

Top qualities: Great Results, Personable, Expert

Lauire Aull
hired Bruce & Donna as a General Contractor in 2003

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“Bruce and Donna aided my husband and I through the entire process of a house search twice since we have been married. And we would, without a doubt, continue to utilize their services in the future --- whenever that next time is. Their professionalism and expertise are second to none. We came to Bruce and Donna the first time as first time home buyers, with some trepidation at this very involved process, since it is clearly important for building the wealth of a young couple. First off, they spent a tremendous amount of time with us, both educating us about the process and the market, but also importantly, helping us to figure out what our most desired house characteristics were. Even though we thought we knew what we wanted at the outset, it was only after seeing lots of houses that they helped us refine what we actually wanted in a house. Furthermore, at each house, Bruce would quietly educate us on the pluses and minuses of each particular dwelling, giving us a good idea of updates that would be needed down the road as well as deal breakers, until we could begin to see these things for ourselves. Bruce and Donna were both very patient and their concern for us was quite remarkable, not something I would have expected in real estate brokers, more like what one might expect in a friend. With their help, we ended up with an outstanding choice for our budget. Can we also say how awesome they were to hang out with as we walked through this education process with them -- super personable and complete delights to work with. A one in a million team. Once we found a home we liked (loved), we were very impressed with Donna's research and understanding of the current market as well as her ability to strategize in negotiations. During the negotiation and inspection process, there is no one else we would have wanted by our side. And by our side they were. We never would have ended up with such a great house at such a great price had it not been for their concern, involvement and expertise. Our second home purchase included the added pressure of staging and selling the first house, in addition to buying our current home. We sold our first house in a tough market and were very appreciative of their expertise in positioning and detailed staging of that house. While Bruce was helpful to us in the inspection process (this time we didn't need as much help because of our prior education by him), they were again key to the successful negotiation process on both the buy and sell side. In sum, I would just say that Bruce and Donna have a tremendous level of expertise regarding the process and the real estate market. And just as importantly, their concern for us, their ethics and professionalism make them a clear stand out in a very tough industry. They will always be the choice for us.” January 24, 2010

Top qualities: Great Results, Expert, High Integrity

Taunya Sell
hired Bruce & Donna as a Real Estate Agent in 2004, and hired Bruce & Donna more than once

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“My wife Lisa and I first became aware of Bruce and Donna when we inquired among our friends for referrals to good real estate agents. Two people, unknown to each other, recommended Bruce and Donna to us. One of them knew of B & D only as the "opposition" realtors in their recent transaction. These two factors, combined with our own first impressions, sealed the deal for us. Bruce and Donna helped us sell our house and find and buy a new one, all without needing to move to temporary accommodation. The process could hardly have been smoother. It began on the selling side, months before our intended selling date, with them recommending cost-effective projects on our home to make it more appealing to a prospective buyer. They connected us with all the vendors and tradespeople we needed, all of whom were more than satisfactory. It continued with them spending a day (maybe more) carefully staging our home, and culminated in the open house, which resulted in competing offers above the asking price at the end of the first day. On the buying side, Bruce spent the first day driving us all over town to research homes and neighbourhoods. We lost count of the number of houses we looked at. After a couple of weeks, we put in an offer on one house, only to find a number of red flags on the inspection, and they tactfully steered us towards rejection. We eventually found the house that became our current home, which we love, and in which we've started our family. I can't think of any way in which Bruce and Donna could have made the entire process less stressful. We now regard them as friends, and would recommend them to others without reservation.” January 22, 2010

Top qualities: Great Results, Personable, Creative

Colm Delaney
hired Bruce & Donna as a Real Estate Agent in 2006

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“11 years ago, Jennifer and I hired Bruce and Donna to help us buy our first house. It was a very positive experience. Their hard work, integrity and resourcefulness paid off and we found a house that met all of our expectations and more. The whole process went smoothly thanks to Bruce and Donna's patient answering of our many questions and their superior knowledge of the Seattle housing market. They gladly helped us out with every step along the way to home ownership. 11 years later, we remain in contact and I would recommend Bruce and Donna to anyone who asked me for the best real estate experts that I have ever worked with.” January 18, 2010

Top qualities: Great Results, Expert, High Integrity

John Stoeck
hired Bruce & Donna as a Real Estate Agent in 1998

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“Bruce and Donna are truly experts in their field as well as fantastic people. I was a first time home-buyer and they were extremely patient with me. They consistently went the extra mile and even coordinated paperwork and offers late into the night. I will use Bruce and Donna for all future house sales and purchases.” January 17, 2010

Top qualities: Personable, Expert, High Integrity

Craig Olson
hired Bruce & Donna as a Real Estate Agent in 2006

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“Bruce and Donna are the only realtors that I have ever met and worked with that I viewed as friends before and after our real estate association. Unlike other realtors who are more concerned about getting a signature and walking away, Bruce and Donna were thorough and thoughtful in helping me find the home of my dreams, making sure that the home met all standards, following through to make sure my interests were a priority AND were responsive after the sale (even 2 years later) to make sure the home held its value and any questions were resolved. I would recommend them as friends, professionals and colleagues.” January 16, 2010

Top qualities: Great Results, Expert, High Integrity

CJ Walker Waite, Ph.D, PMP
hired Bruce & Donna as a Real Estate Agent in 2003

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“I highly recommend Bruce and Donna. I have worked with professionals from all walks of life, many of whom have been very good at their chosen profession. However, only on a few rare occasions have I had the opportunity to meet and work with people who simply seem to be the best at what they do. Bruce and Donna are in this rare group. We are thankful for the opportunity to have worked with people who bring such a remarkable blend of professionalism, exceptional service and integrity to their work.” January 16, 2010

Top qualities: Great Results, Expert, High Integrity

Reese Solberg
hired Bruce & Donna as a Real Estate Agent in 2003

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“As a first-time homebuyer, I hired Bruce and Donna based on a recommendation from another enthusiastic customer. I found their entire approach to be thorough, and their obvious expertise gave me great confidence. Their process helped me find the right home and led to significant reductions from the list price, based on an inspection and on their understanding of the market. They were also very easy to work with. They were friendly, responsive to my inquiries, and ready to move quickly when it was time for action. I will definitely hire them again if I move!” January 15, 2010

Top qualities: Expert, Good Value, High Integrity

Jonathan Palmer
hired Bruce & Donna as a Real Estate Agent in 2008

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“Bruce and Donna were our real estate agents in the summer of 2007 for the sale of two condominiums and the purchase of a house. My wife was pregnant, thus we needed a house fairly quickly and it had to be "perfect" for our new little family. Donna staged both condos to perfection, which helped sell them both within 30 days. Bruce's singular ability to understand the needs and wants of his clients translated into finding the perfect home for us. In short, we had a wonderful experience with them both and will use them again.” January 13, 2010

Top qualities: Great Results, Personable, Expert

Rodney Swift
hired Bruce & Donna as a Real Estate Agent in 2007

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“This is really a recommendation for Bruce AND Donna. They were an all star team. I was in Seattle for a little over a year, after about 6 month I decided to buy something, Donna scoured the market on and provided listings (real time during some outings) and Bruce took me around and showed me the properties. This was where Bruce shined, because he could very quickly and accurately tell me why something was a good buy or not-- I still remember him pointing out a condo in the distance and telling me why that was bad because of the siding on the house and how there would eventually be and extra charge to change that. 8 months after I bought my town home in the heart of Fremont -- the PERFECT location, I had to move. I put my house on the market with Bruce and Donna, and though I was nervous about selling it before I left, they came in staged it, marketed it -- Donna wouldn't hear of my considering the low ball offers-- and sure enough, 2 days before I was moving, they sold it. I had a 60% return on invested capital (before taxes and fees), I think I netted a 40% capital gain. Not bad for 8 months. Bruce and Donna, if only you were here in NYC guys, I'm in the market again!” January 13, 2010

Top qualities: Great Results, Personable, Expert

Charlotte Kim
hired Bruce & Donna as a Real Estate Agent in 2006, and hired Bruce & Donna more than once

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“I have worked with Bruce and Donna for many years. They are well known and respected by others in the real estate field. Both Bruce and Donna are very professional and truly care about their clients. He is great at follow through on any problem or concern that may arise. Bruce and Donna will do the research necessary to determine everything that they need to know about a piece of property they are listing or to help you understand about any property that you are purchasing. Bruce works very hard to help you buy or sell your home. Linda Jackson” January 13, 2010

linda jackson, senior title officer, Chicago Title Insurance Company
was with another company when working with Bruce & Donna at Windermere Real Estate

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“After looking for our dream house for over a year and either being outbid or finding things that were just a little too high in price, we met Bruce and Donna. They believed that we could find exactly what we wanted and even suggested against bidding on one house that was close but a compromise. After a couple months we found the perfect home which was everything we were looking for and a little more. Bruce and Donna were able to help us close the deal quickly and avoid having to get involved in multiple offers! A couple months later, after moving, I needed to sell by old house. At that point the market had dropped off and I was worried it would be much very difficult to sell in a depressed market. They helped me make the right decisions on marketing, staging, pricing and remodeling and were confident that I could sell it. With their help I was able to sell my home in three days for above asking price! And this was in a market that most things were sitting for months. Bruce and Donna were a pleasure to work with and I would highly recommend them to anyone either looking to buy or sell a home. They are truly experts in their field.” January 13, 2010

Top qualities: Great Results, Expert, High Integrity

Lena McCullough
hired Bruce & Donna as a Real Estate Agent in 2007, and hired Bruce & Donna more than once

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“Bruce and Donna, real-estate team extrodinaire, have the uncanny ability to sweep into any situation, (at any point during the buying and selling of a home), and see what needs to be done and they do it. They are unwavering in their role as your advocate and champion, while remaining exemplary in their professionalism and commitment to the process. They go to extraordinary lengths to be attentive to your needs while also explaining the necessary steps to get you what you want as a buyer or seller. By far Bruce and Donna rank as the most hard-working, detail-oriented, trustworthy, reliable and passionate real estate agents I have worked with in the past dozen years. There is simply no one better than this dynamic duo.” January 13, 2010

Top qualities: Great Results, Expert, High Integrity

Aimie Vallat
hired Bruce & Donna as a Real Estate Agent in 2009

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“In 2008, just after the housing market had begun to falter, my wife and I were given an opportunity to move from Seattle to California, which entailed selling our home on Capitol Hill. Friends recommended Bruce and Donna to us as a remarkably honest, effective and creative real estate team and after a single interview we happily signed on to work with them. As real estate prices began to fall around us, and houses that were up for sale in our neighborhood seemed stuck in limbo, we doubted that we would get anything near what we believed the house was worth. Bruce and Donna recommended that we make some repairs and cosmetic improvements to the place and brought in a stager to put our best foot forward. There were times when we doubted that the extra investment in time and money would pay off, but with the help of some excellent contractors Bruce and Donna work with, we followed most if not all their recommendations, agreed on what seemed to us a somewhat ambitious asking price, and then watched from California to see whether it would pay off. We did not have to wait long. Within an hour of the house going on the market a young couple cruising the internet for Seattle properties was immediately taken with the superb photographs and write-up Bruce and Donna had created and posted, and paid our rather ambitious asking price in full. We were stunned but delighted, of course, and very, very grateful to Bruce and Donna for their great work on our behalf. They are a marvelously complementary team and bring to their work a lot of empathy, good humor, vigilance, and integrity. I recommend them to anyone looking to buy or sell a house in the greater Seattle area.” January 13, 2010

Top qualities: Great Results, Expert, High Integrity

Andrew Ward
hired Bruce & Donna as a Real Estate Agent in 2008

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“We have worked with Bruce several times, including for my parents' home when they moved from the East Coast to be closer to us. In each instance, they take the time to really know what you want and figure out how to make it happen. Bruce is hugely knowledgeable about such arcana as building materials used in specific eras (i.e. original cedar siding, "unlikely to be problematic") or why some floor plans might work for your family or not. He and Donna are a great team, with Donna doing the inside computer leg-work, and Bruce taking clients around to the available properties. Both are honest, creative, fun, and down-to-earth, not to mention being truly real people who care about their clients and the process. It is a bit scary, buying or selling a house, but Bruce and Donna are wonderful agents who really work for you!” January 13, 2010

Top qualities: Great Results, Expert, Creative

Ingrid Orlow
hired Bruce & Donna as a Real Estate Agent in 2000, and hired Bruce & Donna more than once

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“Bruce and his partner Donna are committed service providers who deliver superlative results for their clients and show tireless devotion to 1) educating and informing them about the buying and/or selling process on which they are embarking, 2) facilitating the decision making process for the hard choices involved in choosing a house or valuing a house for sale and 3) representing their clients in negotiations with tough and ethical tactics to get the right deal. Bruce and Donna helped us to sell our first house. They did a beautiful job of staging it (almost made us want to move back in!), generated high demand and executed a timely transaction at a great price. At the same time, they helped us to negotiate the purchase of a new house. This wasn't an ordinary transaction--we bought the house under construction and had to enter into complex and repeated negotiations about design changes, spec choices, time for completion and the like. Bruce guided us through the process, kept us sane and informed (and reasonably calm) and made sure that we got what we wanted at a fair price. Even a year after the transaction was complete, the commissions were paid and we were living in the house, Bruce went out of his way to assist us negotiating with a subcontractor for replacement of flooring in our basement that was discovered to be defective. This took repeated phone calls and persistence and Bruce stayed after it and helped us get it fixed--just out of his loyalty to us as his clients and his desire to make sure we were pleased with the house. Bruce and Donna have my highest recommendation as ethical and highly competent and effective agents who can help guide who through your real estate transactions with grace and support.” January 13, 2010

Top qualities: Great Results, Expert, High Integrity

Alan Smith
hired Bruce & Donna as a Real Estate Agent in 2003

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“My wife and I were referred to Bruce by a good friend when we decided to purchase our first home. Needless to say, as first time home buyers we were nervous about what to expect. Bruce was extremely helpful walking us through every step and assisting us with making informed decisions. We will be using his services again when the time comes to sell our home in the future. I couldn't recommend a more professional, personable and all around great guy to work with when making what could be the biggest single purchase of your life.” January 13, 2010

Top qualities: Personable, Expert, On Time

Curtis Williams
hired Bruce & Donna as a Real Estate Agent in 2002

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“Bruce and Donna actually made buying my first house fun. They provided expert advice on the market, their referrals for inspectors, loan officers, etc. are top-notch, and they won a last minute bidding war with their integrity and attention to detail. But what I like most about this team is that they clued into me -- my tastes, my financial situation, my risk-aversion -- and tailored their service accordingly. These folks are true "people persons": perceptive and funny yet professional, ethical, savvy and creative. I'm proud to recommend them to friends because they never fail to provide the highest service.” January 13, 2010

Top qualities: Great Results, Personable, High Integrity

Sara Nelson
hired Bruce & Donna as a Real Estate Agent in 2000

“Bruce and Donna did a great job for us finding our first home, then helping us to sell it 13 years later and finding a new place. They "got" us with incredible precision and helped us find the perfect places both times. Our sale was fraught with the kind of complications that would make a great comedy, and they went the extra mile to make sure we closed and got it all done. If you are buying a home in Seattle, or selling one, you cannot do better than to work with them.” January 12, 2010

Top qualities: Great Results, Personable, Expert

Randy Webb
hired Bruce & Donna as a Real Estate Agent in 1996, and hired Bruce & Donna more than once

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